Applicable to users of this hotel business when making a reservation
Data controller (us): the hospitality business that will provide you, the user, with the requested service. Our identification and contact details are available on the website you used to make your reservation / to ask us your questions. They will also appear on our invoice that we will send to you.
Data Compliance Officer: does not apply to Data Controllers activities.
User: you, who completed the reservation form or any other documentation related to it.
Purpose: The purpose of processing the data provided through this form is to manage the reservations made by you, the user and/or respond to the questions/requests you raised.
Legal base:
- Whether it is the need to perform our contract with you, user / the need to take steps at your request before entering into a contract.
- Or the consent of you, the user, by checking the box of acceptance of the Terms and conditions of which this Privacy and Personal Data Policy is an integral part.
Duration: We will store the data provided by you, the user, for the time necessary to manage the reservation you made, as well as the accommodation services you requested. Once the management is completed, your data will be kept for six (6) months. If you agree to receive marketing and/or commercial information, your data will be stored until you revoke your consent.
Processor: We hired our partner Guestcentric Group (www.guestcentric.com) to run the booking engine for our business. Guestcentric acts under our authority and we have entered into a contract with the Guestcentric Group for the provision of its services. We have instructed Guestcentric Group in writing as to how the processing should be carried out.
Different user data: When you, the user, provide us with personal data belonging to a data subject other than yours, you are responsible for such acts, as well as for obtaining the respective consent of said data subjects for the provision of their data.
Data transfer: We will not transfer personal data to a third country outside the EEA (European Economic Area).
Rights of data subjects: Data subjects may exercise their rights of access, rectification, cancellation and opposition by sending an email or by postal service to the contact details on our booking website and on our invoices.
Supervisory authority: If an interested party considers that his or her rights have been affected, he or she may also appeal to the competent supervisory authority of the Member State concerned. More information in:https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en